Internet

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Internet

A guide on internet services in Gran Canaria. Internet companies in Gran Canaria, internet deals in Gran Canaria and all you need to know about getting connected.

Broadband or ADSL in Gran Canaria is generally pretty good with 3mb speeds the norm, however you don’t get the vast choice of providers that you do in the UK are there are no really cheap offers. Currently there are quite a few ISPs (internet service providers) each with a variety of plans.

The main internet providers

How to get connected

Telefonica – the Spanish equivalent to BT, it is generally very reliable although usually isn’t as cheap as the others. The vast majority of internet users in Spain use Telefonica

Orange – started here in 2006, Orange is still pretty new to the broadband market, however they often have very good deals and are just as reliable as Telefonica. Look out for their ‘Internet masllamadasinternacionales’ deal which gives you unlimited broadband + 1000 minutes of calls within Europe, which is more than enough for even the most talkative girlfriends.

Ya.com
– They will advertise very cheap internet deals but beware because most of them aren’t available in the Canary Islands. They are about the same price as Orange although they often have very good introductory offers.

IKEA FamilySometimes IKEA have quite cheap deals but usually they’re no better than everywhere else, but it’s worth having a look anyway.

Our advice is to look at the websites above, see what deals they have on at the moment and choose the best. Think in the long term though because if you ever want to change ISPs you will be without the internet for at least a month.

Nb. You can get cheap plans which give you a maximum download limit / month. If you use the internet to just look at static pages you’ll be fine. If you watch youtube, skype or download music you’ll be in for a nasty shock at the end of your first month.

How to get connected

Actually getting an internet contract is relatively easy. On Orange and Ya you can do it on the internet without speaking to anyone. If you prefer to do it over the phone Orange and Telefonica have English speaking operators. Just say “No habloespanol, puedohablar con unoperador en ingles” and they’ll transfer you.

Offers and companies change all the time, if you find new offers or ADSL providers not mentioned in this article please add a comment below. Thanks.

7 Comments

  1. seabay -  April 8, 2010 - 6:06 pm

    I need a TV for my flat. Coming out 20th. But I think this one is a bit big for me 17-21 big enough really. Flat screen preferred.

  2. seabay -  January 9, 2011 - 2:20 am

    I received a bill from Enesa for 34 days on tariff 2.0A potencia charge which is really standing charge x0.056522eu = 11.05 eu the basic unit charge was 0.125159 and there are a couple of small additions for the 391 units they estimated making a charge of 64.94 for one month. This is of course 4 times my actual consumption and Endesa appear to be plain greedy. I have now registered on line and will be communicating soon the actual figures so my next bill is something different -I hope. Now for people who are here not all the year standing charges are a nuisance and in UK we have usually a number of different tariffs with many different companies. There is possibly such a tariff with Endesa but they tell you nothing. I notice on the back of my Factura that Liberalisation del Mercado Electrico is a reality in Spain and companies like Centrica Iberdrola and Eon amongst many others are listed. I would be very interested to know if others have better experience moving from Endesa in GC -and indeed found a better tariff for only partial occupancy throughout the year. Cheers P

  3. seabay -  January 9, 2011 - 4:42 pm

    I made some progress talking to the owner in our local German owned bar/restauant. An alternative in GC is apparently Iberdrola which is cheaper so I am researching further. I suspect the reason for Endesa being expensive is that it was bought by Enel an Italian company with a Berlusconi interest ! Both these companies do pay good dividends though subject to the witholding taxes that can be reclaimed in part if you put yourself out. Any experiences removing from Endesa appreciated -in my case I will have to waitI think until November when Iwill reach the minimum 12 months contractual obligation.

  4. seabay -  January 9, 2011 - 4:54 pm

    I use Moviestar mobile internet. It is part of Telefonica it costs 39euro a month for 5G 49 for 10G. Service very good and if yo overrun the limit you just go on very slow speed no extra charge. You can cancel any time and come back any time but cancellation takes 14 days. Also do 12 month contract first 6 months half price. Carrefour do mobile intenet 25 euros a month for 12 month contract. I have enquired of wifi -canarias that supply a kit that costs about 250 euro and that gives you access to wifi signals that they pick up and relay to you. They offered to come and do me a survey to see if they can supply me in my location. I am rather wary of the cntinuity and reliability of this in my location -the attraction of course being no monthly charge. Any experience of wifi -canarias appreciated as they have not yetgiven me a visit date.

  5. seabay -  January 9, 2011 - 5:00 pm

    In Mogan Valley there is a beautiful Garden Centre -its just along from where the new tunnel workings are. Plants very reasonable prices. I am always annoyed by the price of fertilizer like Growmore that is cheap in UK and does anyone know a good cheap outlet. I think bringing it out on the plane it might count as hazardous and irresponsible if even illegal ! No problem here getting soil for pots in the barranca but it needs mixing with some potting compose to make more fibrous.

  6. funk -  March 7, 2012 - 11:57 pm

    Internet mobile to rent for a week, 928 316 387

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